Service contracts
Service and maintenance agreements, tailor-made to meet your needs

We consider all our customers to be completely unique, and the quality of our after-sales services a priority. We respond to our customers’ specific needs by offering a wide range of modular service agreements and contracts. Whatever you might need, we deliver a custom-fit service because we believe that high-quality machines desire high-quality aftersales and maintenance. 

 

Our experts go the extra mile

75% of our personnel are qualified technicians and engineers. They are invested in what makes your operation unique and challenging: we don’t offer off-the-shelf plans, but detailed, custom-built service contracts. 

What we guarantee: 

 

  • Tailor-made service contracts
  • Repair and maintenance according to OEM standards
  • Only certified factory replacement parts

 

 

What you can expect

Premium service and maintenance contracts made to fit

 

We want to meet your demands as best we can. That way your operation will run smoothly and your machines will last a lifetime. We offer a wide range of service and maintenance contracts that prioritize lower maintenance costs, longer machine lifespans and maximum efficiency. 


 

Our service and maintenance contracts include:

Technical inspection

Our certified technicians make sure that your equipment keeps performing like it should, based on recurrent analyses and proactive advice. What you can expect: 
 

  • General inspections of all equipment
  • Check-up of spare parts and replacements
  • Detailed inspection reports


 

Preventive maintenance contract

In addition to technical inspections, good maintenance is proactive, lowers costs and extends the lifespan of your machines. A maintenance contract includes: 
 

  • Maintenance planning
  • Periodic maintenance
  • PM Clinic (full reports and analyses of all specific machine requirements)
  • Warranty extensions

 


 

Predictive maintenance contract

Our engineers keep a close eye on your fleet so as to cut costs and increase productivity. Define your own criteria using SmartFleet and maintain constant control of your machines. This service includes:

 

  • Condition monitoring
  • Access to all user data
  • Access to and training with our digital SmartFleet - tool

 

Our services
Why choose BIA?
Technical advice
Punctual assistance or complete service contract, BIA provides regular technical support.
Technical expertise
Our Service Centers offer a wide range of services for the maintenance and repair of your machines.
Financing
BIA offers financial solutions adapted to the development of its customers' activities.
I have a project
I have a project
Equipment or spare parts? We have what you need !
I have a project
I have a project
Equipment or spare parts? We have what you need !
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I need help
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I need help
I need help
A question? Failure? Our experts are here for you.