Support - BIA Group
Support
Pre-sales support tailored to your project

From the first idea to on-site commissioning, our pre-sales support ensures that your project is properly studied, financed, and delivered with the right logistical backbone. We help you make the best investment decisions and keep your operations on track, on time, and on budget. 

Project Study & Analysis 

Every cooperation begins with a detailed assessment of your objectives and operating environment. Our engineers define the right equipment size, maintenance approach, and training needs, while modelling expected productivity and cost profiles. 

What we deliver 

  • Fleet sizing adapted to your production and support needs 

  • Clear reports, transparent quotations, and data-driven recommendations 

  • TCO and OPEX/CAPEX outlooks to guide investment choices 

Your benefits 

  • Lower cost per ton through optimized equipment selection and planning 

  • Higher uptime and productivity via right-sized assets and skilled staff 

  • Confidence in your timelines thanks to structured, end-to-end preparation 


Financing Solutions
 

We help you build the financial backbone of your project with a confidential assessment by specialists in our industry. By structuring the funding requirements and connecting you to our network of financial institutions, we ensure solutions that fit your cash-flow and risk profile. 

Instruments we arrange 

  • Investment credit: supplier finance, classic loans / Buyer’s Credit, leasing, trade finance 

  • Trade finance: Letters of Credit, bank guarantees / SBLC, avalised bills, accepted drafts 

  • Export financing & purchaser credit: long-term offshore structures for large projects 

Why it helps 

  • Optimized capital structure for equipment, parts, and maintenance 

  • Improved financing capacity and stronger business plans 

  • Personalized guidance from experts and access to a wide financial network 


Logistics & Supply Chain Support

Our supply chain ensures that projects stay on schedule, with an end-to-end service covering stock management, transport, assembly, and on-site support—even in remote environments. 

Operational strengths 

  • Central parts hub (6,500 m²) in Belgium and 20+ warehouses across Benelux and Africa 

  • Local stocks for high-rotation parts near your sites 

  • Expedited processes for emergencies and machine-down situations 

Delivery & assembly 

  • Reliable transport to remote locations with on-time commissioning 

  • Large-equipment assembly directly on site 

  • Planning and execution designed for the best quality-to-speed ratio 

Customer impact 

  • Parts availability when and where you need them 

  • Time-efficient deliveries that protect your schedule 

  • Simple ordering process and proactive communication 

 

 

Frequently Asked Questions (FAQ) 

1. What is included in BIA’s pre-sales project study? 
BIA’s pre-sales project study includes fleet sizing, analysis of maintenance and training needs, and detailed productivity and cost simulations. This ensures customers invest in the right equipment, lower their cost per ton, and secure a strong return on investment. 

2. How does BIA support financing for equipment and projects? 
BIA provides tailored financing solutions such as investment credit, leasing, trade finance instruments (letters of credit, bank guarantees, SBLC), and long-term export financing. These options strengthen your business plan and align with your project’s cash-flow requirements. 

3. Can financing solutions be adapted to both small and large projects? 
Yes. BIA arranges financing for small equipment purchases through supplier credit or leasing, and also structures complex long-term financing for large-scale projects using export and purchaser credit facilities. 

4. How does BIA ensure fast spare parts availability? 
BIA operates a 6,500 m² central hub in Belgium and more than 20 warehouses across Benelux and Africa, combined with local stocks near customer sites. This logistics support guarantees high-rotation spare parts are available quickly, even in emergencies. 

5. Does BIA handle delivery and assembly in remote locations? 
Yes. BIA organizes transport to remote or hard-to-access sites and manages on-site assembly of large equipment. This logistics service ensures machines are commissioned on time and to the highest quality standards. 

6. Why combine project study, financing, and logistics services? 
Combining these three pre-sales support services gives customers an integrated approach: accurate project studies to guide investments, flexible financing to secure funding, and reliable logistics support to deliver and maintain equipment efficiently. 

Our services
Why choose BIA?
Technical advice
Punctual assistance or complete service contract, BIA provides regular technical support.
Technical expertise
Our Service Centers offer a wide range of services for the maintenance and repair of your machines.
Financing
BIA offers financial solutions adapted to the development of its customers' activities.