We consider all our customers to be completely unique, and the quality of our after-sales services a priority. We respond to our customers’ specific needs by offering a wide range of modular service agreements and contracts. Whatever you might need, we deliver a custom-fit service because we believe that high-quality machines desire high-quality aftersales and maintenance.
Our experts go the extra mile
75% of our personnel are qualified technicians and engineers. They are invested in what makes your operation unique and challenging: we don’t offer off-the-shelf plans, but detailed, custom-built service contracts.
What we guarantee:
- Tailor-made service contracts
- Repair and maintenance according to OEM standards
- Only certified factory replacement parts
What you can expect
Premium service and maintenance contracts made to fit
We want to meet your demands as best we can. That way your operation will run smoothly and your machines will last a lifetime. We offer a wide range of service and maintenance contracts that prioritize lower maintenance costs, longer machine lifespans and maximum efficiency.
Our service and maintenance contracts include:
Technical inspection
Our certified technicians make sure that your equipment keeps performing like it should, based on recurrent analyses and proactive advice. What you can expect:
- General inspections of all equipment
- Check-up of spare parts and replacements
- Detailed inspection reports
Preventive maintenance contract
In addition to technical inspections, good maintenance is proactive, lowers costs and extends the lifespan of your machines. A maintenance contract includes:
- Maintenance planning
- Periodic maintenance
- PM Clinic (full reports and analyses of all specific machine requirements)
- Warranty extensions
Predictive maintenance contract
Our engineers keep a close eye on your fleet so as to cut costs and increase productivity. Define your own criteria using SmartFleet and maintain constant control of your machines. This service includes:
- Condition monitoring
- Access to all user data
- Access to and training with our digital SmartFleet - tool
